Privacy Policy
Arven Global Gıda, Otomat, Dijital Kilit ve Bilişim Teknojileri Ltd. Şti. ("Arven Global" or the "Company") attaches great importance to the privacy and security of your personal data. This Privacy Policy explains what data is collected about you through arvenglobal.com (the "Site"), for what purposes and on what legal grounds this data is processed, with whom it is shared, and what your rights are as a Data Subject.
This Policy has been prepared taking into account Law No. 6698 on the Protection of Personal Data ("KVKK") and its related secondary regulations, as well as the provisions of the EU General Data Protection Regulation ("GDPR") for our international visitors.
1. Data Controller
The data controller with respect to the personal data processed through our Site is:- Company Name: Arven Global Gıda, Otomat, Dijital Kilit ve Bilişim Teknojileri Ltd. Şti.
- Website: arvenglobal.com
- Email: kvkk@arvenglobal.com
2. Personal Data Collected
When you visit the Site, fill out our forms, contact us, or make use of the services we offer, your personal data may be processed within the following categories:- Identity Information: Name, surname
- Contact Information: Email address, telephone number, address
- Transaction Security Information: IP address, login/logout records, browser and device information
- Customer Transaction Information: Information relating to inquiries, orders, quotes, and complaints
- Marketing Information: Site usage habits, browsing data collected through cookies
- Other: Data contained in documents you submit to us, such as job applications, quote requests, or contact forms
3. Method of Collection and Legal Basis for Processing Personal Data
Your personal data is collected electronically, by automated or partly automated means, through channels such as your visits to our Site, your completion of contact/quote forms, or your contacting us by email or telephone. Your personal data is processed based on one or more of the following legal grounds set out in Article 5 of KVKK:- Your explicit consent,
- It being directly related to the establishment or performance of a contract,
- It being mandatory for us to fulfill our legal obligations,
- It being mandatory for the establishment, exercise, or protection of a right,
- Data processing being mandatory for our legitimate interests, provided that this does not harm your fundamental rights and freedoms.
4. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:- Evaluating and responding to your inquiries, quote requests, and complaints,
- Communicating with you and providing the information you have requested,
- Developing the Site and the services offered, and improving the user experience,
- Ensuring the security of the Site and preventing misuse,
- Fulfilling our legal obligations and managing our relationships with official authorities,
- Where your explicit consent has been obtained, sending commercial electronic communications and carrying out marketing activities,
- Evaluating your job application (if you apply through our careers page).
5. Transfer of Personal Data
Your personal data may be shared, limited to the purposes set out above and in accordance with the conditions set out in Articles 8 and 9 of KVKK, with:- Suppliers and business partners from whom we receive services (such as hosting, analytics, and email infrastructure providers),
- Authorized public institutions and judicial authorities, solely for the purpose of fulfilling a legal obligation,
- Third parties located abroad where our service providers' servers are hosted, where necessary and provided that adequate security measures are taken,
6. Retention Period of Personal Data
Your personal data is retained for the periods stipulated under the applicable legislation or for as long as necessary for the purpose for which it is processed. Once these periods have elapsed, your personal data is deleted, destroyed, or anonymized in accordance with our Personal Data Retention and Destruction Policy.7. Security of Personal Data
Arven Global takes appropriate technical and administrative measures (such as access authorization, encryption, firewalls, and regular security testing) to prevent the unlawful processing of your personal data and unauthorized access to it, and to ensure that it is properly safeguarded. However, no data transmission over the internet can be guaranteed to be 100% secure; we inform you that the associated risks cannot be entirely eliminated.8. Cookies
Our Site uses cookies to enhance the user experience and analyze site performance. Detailed information about the types of cookies used, their purposes, and their retention periods can be found in our Cookie Policy.9. Third-Party Links
Our Site may contain links directing to third-party websites. Arven Global is not responsible for the privacy practices of such third-party sites; we recommend that you review the privacy policy of any site you navigate to.10. Your Rights as a Data Subject
Pursuant to Article 11 of KVKK, you have the following rights with respect to your personal data:- To learn whether your personal data is being processed,
- To request information if your personal data has been processed,
- To learn the purpose for which your personal data is processed and whether it is used in accordance with that purpose,
- To know the third parties, domestic or abroad, to whom your personal data has been transferred,
- To request the correction of your data if it has been processed incompletely or incorrectly,
- To request the deletion or destruction of your data in the event that the reasons requiring its processing no longer exist,
- To request that the correction, deletion, and destruction actions carried out be notified to the third parties to whom your data has been transferred,
- To object to a result arising against you due to the analysis of your processed data exclusively through automated systems,
- To request compensation for damages in the event you suffer harm due to the unlawful processing of your data.